Eagle Klaw Company is striving to design and produce high-quality products that make the use of your car safer and more convenient. However, if you are having issues with our products, we are deeply sorry and would like to help you reach a solution. Please read below and pick the appropriate route to ensure speedy processing. Thanks!
Terms of this Policy are subject to change without notice.
Web Purchase Returns
If you made a purchase on our website and are not 100% satisfied, we have a 30 Day Money Back Guarantee. If the return is not quality issue related, please submit a Return Request Form. We will send instructions and an RMA # to the email address provided. Simply return the item in its original, unused condition (including packaging) within 30 days for a full refund.
Send it to:
Eagle Klaw Company
318 Half Day Road#265
Buffalo Grove, IL 60089
Make sure to include the RMA# issued by EagleKlaw.com anywhere on the return package. Once your return is received and inspected, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed within 7 days and a credit will automatically be applied to your credit card or original method of payment.
Warranty Replacements
In the unlikely event you need Eagle Klaw product purchased through a local retailer, online reseller or from this website to be replaced under Limited Lifetime Warranty because of quality/defect issues, please submit a Warranty Claim Form with an image of a defective/broken part if available. We will contact you via e-mail with further instructions. Once approved, send the defective/broken part(s) to:
Eagle Klaw Company
318 Half Day Road#265
Buffalo Grove, IL 60089
There will be no cost for replacement part(s). You will be responsible for Shipping and Handling costs.
If you have any questions, please contact Eagle Klaw Company at 866-442-1803 (toll-free), 847-919-9451 or submit a General Contact Form.