Eagle Klaw Company, Inc. is striving to design and produce high-quality products that make the use of your car safer and more convenient. However, if you are having issues with our products, we are deeply sorry and would like to help you reach a solution. Please read below and pick the appropriate route to ensure speedy processing. Thanks!
Web Purchase Returns
If you made a purchase on our website and are not 100% satisfied, we have a 30 Day Money Back Guarantee. If the return is not quality issue related, please submit a Return Request Form. We will send instructions and an RMA # to the email address provided. Simply return the item in its original, unused condition (including packaging) within 30 days for a full refund.
Send it to:
318 Half Day Road
Make sure to include the RMA# issued by EagleKlaw.com anywhere on the return package. Once your return is received and inspected, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed within 7 days and a credit will automatically be applied to your credit card or original method of payment.
In the unlikely event you need Eagle Klaw product purchased through a local retailer, online reseller or from this website to be replaced under Limited Lifetime Warranty because of quality/defect issues, please submit a Warranty Claim Form with an image of a defective/broken part if available. We will contact you via e-mail with further instructions. Once approved, send the defective/broken part(s) to:
318 Half Day Road
We will send you the replacement part(s) free of charge.
If you have any questions, please contact Eagle Klaw Company, Inc. at 866-442-1803 (toll-free), 847-919-9451 or submit a General Contact Form.